Privacy policy
Last updated: 9 October 2026
AfriqMarket connects individuals and businesses with professionals. This page explains what data we collect, why, who we share it with, how long we keep it and how to exercise your rights. We never sell your data.
1. Who is responsible for your data?
The data controller is AfriqMarket, whose registered office is at 24 rue Lamartine, 38320 Eybens, France. The service is available at service.afriqmarket.com and afriqmarket.com.
For any question about your data: [email protected].
We apply the General Data Protection Regulation (GDPR) and the personal data laws of the countries where the service is used (for example Law No. 2008-12 of 25 January 2008 in Senegal).
2. What data do we collect?
When you request quotes:
- your name, your phone number and, if you provide it, your email address;
- the country, the city and, if you provide it, the neighbourhood or address of the job;
- the description of your needs, your questionnaire answers, the timeframe and the budget;
- the photos and videos you add to your request;
- the language of the page, the IP address of the submission and, if you came from a SenAds advert, the identifier of that click.
In your customer area: your name, email, city, neighbourhood and profile photo if you provide them, as well as your reviews and your questions to professionals.
For professionals: name, email, phone and password (stored encrypted), business listing details (public), portfolio photos and videos, credit purchases and payments (amount, reference). Card or Mobile Money details are entered with the payment provider: we have no access to them.
For all visitors: the IP address and technical connection data (server logs), the country derived from the IP address, and an anonymous identifier if you react to a listing (“Like”…).
Prospecting: the public business contact details of companies listed in the directory, to offer them the service.
3. Why, and on what legal basis?
| Purpose | Legal basis |
|---|---|
| Sending your request to professionals near you (up to 5) so they can contact you | Your consent, given by ticking the box in the form, and performance of the service you requested |
| Verifying your number with a code (WhatsApp or text message) and recognising you on your next requests | Performance of the service and legitimate interest (fraud prevention) |
| Managing professional accounts, credits, payments and invoicing | Performance of the contract and legal obligations |
| Publishing reviews, questions and answers (first name and initial, or “Anonymous customer”) | Your consent at the time of publication and our legitimate interest in informing other customers |
| Preventing abuse (sending limits, anti-bot field, IP address) | Legitimate interest (security of the service) |
| Measuring the effectiveness of our SenAds adverts (request coming from a click) | Your consent, given in the cookie banner and withdrawable at any time |
| Sending you service emails and, for businesses, professional offers | Performance of the service; legitimate interest for business prospecting, with an unsubscribe link in every email |
4. Who sees your data?
- The professionals who receive your request (up to 5): they first see your needs, your city, your answers and your photos; your name, phone and email are only shared when they choose to respond.
- The public: professional listings, reviews (first name and initial) and questions and answers published on listings. Your phone number is never shown.
- Our team, only to run and moderate the service.
- Our technical providers, acting on our instructions: website hosting, Cloudflare (security and delivery), LAfricaMobile (text messages), Meta Platforms (WhatsApp messages), Brevo (emails), our payment provider and SenAds (advert measurement).
We do not sell or rent your data.
5. Transfers outside your country
Some providers (notably Cloudflare and Meta) may process data outside your country or the European Union. These transfers are covered by appropriate safeguards, such as the European Commission’s standard contractual clauses.
6. How long do we keep it?
- Quote requests, contact details and related photos: 3 years after your last activity on the service.
- Verification codes: stored only in encrypted form, for 12 months at most.
- Professional accounts: for as long as the account exists, then 3 years.
- Accounting records (credit purchases): 10 years, as required by law.
- Technical logs: 12 months at most.
- Prospecting: 3 years after the last contact; an unsubscribed business is kept on an opt-out list so it is no longer contacted.
7. Cookies and browser storage
The site uses no advertising cookies and no audience measurement tool. It keeps what it needs to work and, only if you accept it in the cookie banner, the ID of the SenAds advert that brought you (rows marked « with your consent »):
| Name | Purpose | Duration |
|---|---|---|
| afriq_client (cookie) | Keeps you signed in to your customer area after your number is verified | 30 days |
| payload-token (cookie) | Sign-in to the professional area | Session |
| afq_vid (cookie) | Anonymous identifier: one reaction per listing and per visitor | 1 year |
| afriq_sna_cid (local storage) | With your consent: attributes a request to the SenAds advert click that brought it | 30 days |
| senads_cid_… (local storage, SenAds tag) | With your consent: measures the effectiveness of SenAds adverts | 90 days |
| afq_consent (local storage) | Remembers your choice in the cookie banner | 6 months |
| afq_country (local storage) | Remembers the country you chose in the directory | Until deleted |
You can change your mind at any time with the « Manage cookies » link at the bottom of every page: refusing erases the stored advertising IDs. You can also delete this information in your browser settings; some features (sign-in, reactions) will then stop working.
8. Security
The whole site is served over HTTPS. Passwords and verification codes are stored encrypted, phone numbers are masked on screens that do not need them, and only our authorised team can access data, each according to their role.
9. Your rights
You can at any time access your data, have it corrected or deleted, object to or restrict its use, and ask for a copy in a common format. You can also withdraw your consent for the future.
Your profile and requests can be edited directly in your customer area. For anything else, email us at [email protected] with the phone number or email concerned: we reply within one month at most.
If you believe your rights are not respected, you can contact the data protection authority of your country: the CNIL in France (cnil.fr), the Personal Data Protection Commission (CDP) in Senegal, or the equivalent authority elsewhere.
10. Minors
The service is reserved for people aged 18 and over.
11. Changes
We may update this policy, for example when we add a feature. The date of the last update is shown at the top of the page; for any significant change, we will let you know on the site or by email.